“Your most unhappy customers are your greatest source of learning.” Bill Gates, business magnate, software developer, author, and philanthropist When the clock strikes 5:00 P.M. tomorrow February 15, 2022, Metro will be closing their FY2023 budget hearing and feedback season, but we are still having difficulty being heard. This year I took advantage of the […]

A Blind guy’s Vision for MetroAccess Free-Fares “The test of a civilization is the way that it cares for its…” most vulnerable “…members.”       Pearl Buck, author of the Good Earth, and winner of the 1938 Nobel Prize for literature Vision Zero: This is how I see it The Vision Zero strategy is a European

Making the Case for Reform of MetroAccess For the past 27 years, disabled people of the DC metro area who use our local Washington Metro Area Transit Authority (WMATA)and the MetroAccess paratransit system have been plagued with gross ineptitude, disastrous paratransit policies, and discriminatory practices. As taxpayers, citizens, and riders we are entitled to much